(Various Sizes) xoxo - Wall Print Frame Not Included
Shipping Questions
When can I expect my item to ship?
- All planner covers and planners are hand-made and ship within 10-12 business days.
- All items in our Gift and Home Collection average 3-5 business days
All planner accessories are shipped in bubble envelopes and with First Class postage to provide better protection for your products. Items from our Home Collection will arrive separately and in boxes with necessary bubble wrap to provide protection. Stylish Planners®
ship in a box with bubble wrap to further protect.
My items shows that it has been delivered but I have not received it and/or it was lost in the mail. What do I do?
If this happens to your order, please contact us and provide your order number so we can track the status. We will contact you via email to resolve the issue.
How do I track my order once shipped?
All customers will receive an email notification once your item has shipped with your tracking link.
Do you combine shipping if I already have an outstanding order?
Yes! We do our best to check to see if you have any additional outstanding orders when fulfilling. If so, we will combine your orders and refund you the additional shipping charge. You will get an email from us letting you know you have received a refund. You can also contact us and request to combine orders.
Return Policy
We will always accept returns if your item arrives damaged. We want to make sure you are satisfied with your Stylish & Co™ purchase and experience!
Conditions
- Our policy lasts 10 days from delivery date. If 10 days have gone by since your item was delivered, unfortunately we can’t offer you a refund or exchange. We mark your delivery date based on tracking provided by the post.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- All sale items are final sale. No exceptions.
- All digital items are final sale. No exceptions.
- Gift cards are final sale. No exceptions.
- We do not accept returns on items that have been personalized if the item is not damaged. Please ensure the planner cover set you select at checkout will fit your planner type and size.
Please ensure that you understand the items needed to use our digital planners. They are listed on the item description. Once a digital item is purchased we do not offer refunds.
To Submit a Return
Please email contact@stylishandco.com
Refunds
You will get your refund via the payment method provided. You will receive an email once we process your refund. Please not that your refund might appear as pending until your card has processed. This may take several days depending on your payment method.
Additional Information
Late or missing refunds (if applicable)
1. If you haven’t received a refund yet, first check your bank account again.
2. Then contact your credit card company, it may take some time before your refund is officially posted.
3. Next contact your bank. There is often some processing time before a refund is posted.
4. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@stylishandco.com.
Sale items (if applicable)
1. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
1. We only replace items if they are defective, damaged or if you ordered the wrong size. If you need to exchange it for the same item, Contact Us and please include your Order # so we can process your request and get back to you with return instructions.
Shipping
You must first contact our Customer Service before sending an item back for proper instructions. Visit our 'Contact Us' page to submit a ticket and please include your Order #.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Cancellation Policy (Physical Item)
We will gladly cancel your order up-to 48-hours after your purchase, no question asked. Just Contact Us and include your order number to request your cancellation.
Cancellation Policy (Digital Item)
All digital sales are 'FINAL SALE' and we do not accept nor offer refunds or cancellations. Please read all requirements for using our digital planners before purchase.
