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Shipping Policy

Shipping Questions

When can I expect my item to ship?

  • All planner covers and dashboards are hand-made and ship within 10-12 business days.
  • All items in our Home Collection average 5 business days
  • Washi tape is ready to ship and ships within 1-3 days
  • Planners are ready to ship and ships withing 1-3 days
All planner accessories are shipped in bubble envelopes and with First Class postage to provide better protection for your products. Items from our Home Collection will arrive separately and in boxes with necessary bubble wrap to provide protection. 

    My items shows that it has been delivered but I have not received it and/or it was lost in the mail. What do I do? 

    If this happens to your order, please contact us and provide your order number so we can track the status. We will contact you via email to resolve the issue.

    How do I track my order once shipped?

    All customers will receive an email notification once your item has shipped with your tracking link.

    Do you combine shipping if I already have an outstanding order?

    Yes! We always check to see if you have any additional outstanding orders when fulfilling. If so, we will combine your orders and refund you the additional shipping charge. You will get an email from us letting you know you have received a refund.